Last updated: January 19, 2026
Levels Academy (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact us, register for courses, or interact with our ads and content.

1) Who we are
Levels Academy is an education provider offering language and other educational programs.
If you have questions about this policy, contact us at: info@levels.ge.

2) What information we collect
We may collect the following types of information:
A. Information you provide to us

• Name and surname

• Phone number, email address

• Messages you send via forms, chat, WhatsApp, or email

• Course registration details (preferred course, schedule, level, etc.)

• Any other information you choose to share

B. Information collected automatically
When you use our website, we may automatically collect:

• IP address (may be used to estimate general location)

• Device and browser type, operating system

• Pages viewed, time spent, clicks, and referral source

• Cookie identifiers and similar tracking data

 
3) How we use your information
We use information to:

• Respond to your requests and messages

• Process course inquiries and registrations

• Provide services and customer support

• Improve our website, content, and user experience

• Measure marketing effectiveness (including ads performance)

• Send updates and marketing messages where allowed by law (and you can opt out anytime)

 
4) Cookies and tracking technologies (including Meta Pixel)
We use cookies and similar technologies to operate and improve our site.
We also use Meta Pixel (Facebook Pixel) to:

• Measure and analyze the performance of ads

• Understand user actions on our website (e.g., page views, button clicks, form submissions)

• Build audiences for advertising (remarketing)

• Improve ad delivery to people who may be interested in our services

Meta may collect or receive information from our website and use it in accordance with its own policies. You can learn more in Meta’s privacy resources and adjust your ad preferences in your Facebook/Instagram settings.
 
5) Legal basis for processing (where applicable)
Depending on the situation, we process personal data based on:

• Your consent (e.g., marketing cookies or marketing messages)

• Our legitimate interests (e.g., improving our services and measuring marketing performance)

• Performance of a contract or steps before entering a contract (e.g., course registration)

• Legal obligations (if applicable)

6) How we share your information
We do not sell your personal information.
We may share information with:

• Service providers that help us run the website and communications (hosting, analytics, email tools)

• Advertising platforms (such as Meta) for measurement and marketing

• Authorities if required by law

We only share what is necessary and require appropriate safeguards where possible.
 
7) Data retention
We keep your personal information only as long as needed for the purposes described above, or as required by law. For example, inquiry messages may be retained to provide support and track service quality.
 
8) International transfers
Some service providers (including Meta) may process data outside Georgia. Where this happens, we take reasonable steps to ensure appropriate protection.
 
9) Your rights and choices
Depending on applicable law, you may have rights to:

• Request access to your data

• Correct or update your data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent (where processing is based on consent)

To exercise your rights, contact us at [add your email].
Cookie control: You can usually control cookies through your browser settings. You may also use ad preference tools provided by Meta.
 
10) Children’s privacy
Our services may be offered to children and teenagers, but the website is not intended for collecting personal data from children without involvement/permission from a parent or guardian where required. If you believe a child provided personal data without appropriate consent, contact us and we will take steps to delete it.

11) Security
We use reasonable administrative and technical measures to protect personal information. However, no online system is 100% secure.

12) Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.